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Privacy Policy

How Brightskins collects, uses, stores, and protects customer information.

Privacy Policy

Last updated: May 25, 2026

1. Who we are

Brightskins is operated by HILLMARK CONSULTING LTD, Company number 16592223, registered office address 66 Paul Street, London, United Kingdom, England, EC2A 4NA. This policy explains how we process information when you browse the site, sign in with Steam, use support, submit feedback, or create an order.

2. Information we collect

  • Steam account identifiers, profile name, avatar, and session data used for authentication.
  • Order details, selected market items, payment status, trade URL, and support messages.
  • Contact information provided during checkout, such as email, name, phone, country, city, postal code, and address where required by payment providers.
  • Technical data such as IP address, browser information, screen data, cookies, logs, and fraud-prevention signals.

3. How we use information

We use information to operate the marketplace, create and process orders, support payment checks, deliver items, prevent fraud, answer support requests, improve site quality, and meet legal obligations.

We do not sell personal data. Data may be shared with hosting providers, payment providers, fraud-prevention tools, email services, and authorities when required by law.

4. Retention and rights

Order and payment records may be retained for legal, tax, fraud-prevention, and accounting purposes. Support and feedback records are retained while they are useful for customer service and moderation.

You may request access, correction, deletion, restriction, or export of your personal data by contacting support.

5. Contact

For privacy questions, contact Brightskins support at support@brightskins.store.

Valve disclaimer

Brightskins is an independent marketplace experience and is not affiliated with or endorsed by Valve Corporation, Steam, Counter-Strike, or CS2.